Copilot & AI Readiness Assessment
Analysis of your Microsoft 365 environment, permissions, data structure, governance and security as a reliable decision-making foundation before rollout.
Microsoft 365 Copilot · AI Agents · Teams Voice
AI consulting for organisations that want to truly leverage Microsoft 365.
I help mid-sized enterprises adopt Copilot, AI Agents and modern communications – securely, hands-on and with solid governance.
Positioning
Not generic AI consulting. Microsoft-centric execution from enterprise experience.
Many organisations want to deploy Microsoft Copilot or AI agents but are uncertain about permissions, data quality, governance, security and adoption. That is exactly where I bring together 20+ years of experience in Microsoft Teams, Direct Routing, UCC infrastructure and Microsoft 365 with today's AI and Copilot scenarios.
The result: less abstract strategy, more concrete decision-making foundations, pilot programmes and usable solutions for day-to-day work.
Services
Consulting packages for Copilot, Agents and Communications
Microsoft 365 Copilot Rollout
Piloting, usage concepts, training, adoption and governance for a controlled rollout with measurable value.
AI Agent Prototype Sprint
Hands-on prototypes with Copilot Studio, Microsoft Foundry and Azure AI Services – for example in IT service, HR, knowledge management or sales.
See the reference project: LIA →Teams Voice & UCC Consulting
Consulting on Microsoft Teams, Teams Phone, Direct Routing, SBC architectures and modern enterprise communications.
Reference project
Here's what that looks like in practice.
LIA is a phone and web assistant I built for a client – an example of the AI Agent Prototype Sprint in practice: from idea to a system running in production.
Incoming call
Tue · 10:47 PM
LIA
Hey, I'm LIA, your Licina Intelligent Assistant. What's your name?
Caller
Hi, I'm Markus.
LIA
Great to meet you, Markus! How can I help you?
Introductory call bookedFri, 9:30 AM · confirmation sent by email
Profile
The technical background that matters in Copilot projects.
Successful AI adoption depends on more than the tool itself. What counts are identities, permissions, data access, communication processes and organisational buy-in.
One example of this work is LIA, a phone and web assistant I built for a client.
20+ Years
IT, Microsoft and Unified Communications experience
Leadership
Led European professional services and consulting teams, presales and service delivery
Teams Voice & UCaaS Specialist
Microsoft Teams, Direct Routing, Operator Connect, AudioCodes SBC, and PBX-to-Teams migration
Certified AI Expertise
Microsoft Certified AI Transformation Leader – focus on Copilot, Copilot Studio, Microsoft Foundry and AI Agents
Ideal Clients
For organisations running Microsoft 365 but without an in-house AI team.
50 to 2,000 employees
Microsoft 365 already in use
Copilot rollout planned
Governance and security unresolved
Teams, telephony and collaboration essential
Real use cases, not AI theory
Approach
From analysis to the first usable scenario
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Discovery
Joint clarification of goals, existing Microsoft environment and relevant business processes.
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Readiness
Review of data, permissions, governance, security and organisational baseline.
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Pilot
Selection of suitable use cases and development of a realistic Copilot or agent prototype.
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Adoption
Training, governance, feedback loops and handover to a stable operating model.
Contact
Let's explore whether Copilot and AI Agents can add real value in your environment.
Ideal starting points for a first conversation: your Microsoft 365 setup, planned Copilot usage, existing Teams/voice topics and one or two processes that waste time today.
You can reach me directly at alen@licina.net.